Deliberate missed calls: A meaningful communication practice for seniors?

Fernández-Ardèvol, M.  2013.  Deliberate missed calls: A meaningful communication practice for seniors? Mobile Media & Communication. 1(3):285-298.


In this article I discuss the phenomenon of deliberated missed calls and their intentional use by senior mobile phone users in Barcelona (Catalonia, Spain). Deliberate missed calls (DMC) are made with the intention that the receiver is not to answer them. Although this multiregional and multicultural practice is described in different countries, no specific study has been carried out on its use by the older population. To address this absence, this article explores the significance of using deliberate missed calls among seniors. There are three main conclusions. First, personal abilities and external support shape the way seniors use DMC. Second, seniors may abandon, or at least redefine, the use of deliberate missed calls if they change to a flat-rate contract. Finally, the focus on an already old innovation such as DMC allows us to observe the importance of accounting for the heterogeneity of older people if we are to properly analyze their mobile communication practices.



Abstract (Journal website)