Mobile telephony and older people: Exploring use and rejection

Citation:
Fernández-Ardèvol, M, Arroyo L.  2012.  Mobile telephony and older people: Exploring use and rejection. Interactions: Studies in Communication & Culture. 3(1):9-24.

Abstract:

Age is a factor that has a bearing on the adoption and use of mobile telephony. Most
of the available evidence in the field focuses on teenagers and young adults. To make
up for the lack of research on older people, we explore the distinctive characteristics
of mobile phone use among senior citizens. Our research is set in Barcelona and its
metropolitan area (Catalonia, Spain). We analyse the role played by mobile telephony
in the personal system of communication channels for a sample of seniors in this
area. The sample includes non-users of mobile phones to give a better understanding
of the motivations behind adoption and rejection. We analyse the logic regarding the
adoption, or not, of mobile phones together with some of the particular features and
how older people appropriate them. A more comprehensive analysis takes account
of the available communication channels and individuals’ combined use of different
communication channels. We also suggest classifying older users of mobile phone.