Unravelling knowledge creation and management in educational organisations: barriers and enablers


Knowledge Creation and Management (KCM) is one of the main strategies for fostering improvement in any kind of organisation, including educational organisations, on which this paper is focused. While KCM is being widely studied, little attention has been given to KCM in organisations supplying education, training and/or assessment services to learners (i.e., primary and secondary schools or higher education institutions, among others). From an educational management approach, the aim of this paper is to describe and analyse the factors that foster or inhibit KCM processes conducted within educational organisations. Professionals (n=84), moderators and managers or institutional leaders of four selected cases were surveyed and interviewed. Results show the importance of the main organisational and procedural factors (i.e., organisational values and goals, leadership, structure, culture, dynamics, Information and Communications Technologies, KCM processes and people) to improve KCM results in educational organisations.

Knowledge Management Research & Practice, 13(2), 149–159
Rodríguez-Gómez, D., & Gairín J. (2015). Unravelling Knowledge Creation and Management in Educational Organisations: Barriers and Enablers. Knowledge Management Research & Practice, 13(2), 149–159. https://doi.org/10.1057/kmrp.2013.37.
David Rodríguez-Gómez
David Rodríguez-Gómez
Professor Agregat

Professor del Departament de Pedagogia Aplicada de la UAB, investigador de l’Equip de Desenvolupament Organitzatiu, reconegut com a grup d’investigació consolidat per la Generalitat de Catalunya, consultor del Màster U. en Psicopedagogia de la UOC i Avaluador de l’Agència Nacional d’Avaluació de la Qualitat i Acreditació.